Privacy policy

Privacy Policy

This Privacy Policy describes how SM NEXUS LIMITED (operating as SM Nexus Mart) collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit the site, we collect certain information necessary to process your purchases and provide a seamless shopping experience. This includes:

• Personal Details: Your name, billing address, shipping address, email address, and phone number.
• Payment Information: Secure payment details required to fulfill your order.
• Device Information: Information about your web browser, IP address, and time zone for security and store optimization.

2. How We Use Your Information

We use your personal information to provide our services to you. This includes:

• Processing your payments and fulfilling your orders.
• Arranging for shipping and providing you with order confirmations and tracking updates.
• Communicating with you regarding customer support or inquiries.
• Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information only with trusted service providers to help us provide our services and fulfill your orders. For example:

• We use Shopify to power our online store.
• We share shipping details with our logistics and delivery partners to ensure your products reach you safely.

4. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:

• Company Name: SM NEXUS LIMITED (Company No: 17368336)
• Email: smnexuslimited@gmail.com
• WhatsApp: +447394722510
• Registered Address: Office 1520, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR